Our Commitments

We offer our services with reliable and consistent knowledge.

Our commitment to serve our vendors, agents, owners, seafarers is based on a long-life experience and a successful cooperation with shipping companies all over the world.

JMC recognizes that customer satisfaction is essential to continued success in business. Our commitment therefore is to meet and satisfy our customers’ requirements and expectations.

Maintain financial stability and growth

Emphasize customer orientation

Strong partnership with international affiliates.

We commit to safe practices in all our operations and in everyday actions.

We adhere to all applicable laws, rules and regulations.

We actively support developments that improve the safety of shipping operations and that enhance the protection of the environment

We listening carefully, to deliver on our commitment to helping our Clients to achieve their greatest possibilities targets.

Focus on the Market

Focus on needs of our Clients, Crew, Employs and Associates

Get out into the market and listen, observe and learn

Possess a world view

Focus on execution in the marketplace every day

Be insatiably curious

Work Smart

Act with urgency

Remain responsive to change

Have the courage to change course when needed

Remain constructively discontent

Work efficiently

Safety is a mindset and an integral part of our decision making

Act Like Owners

Be accountable for our actions and inactions

Steward system assets and focus on building value

Reward our people for taking risks and finding better ways to solve problems

Learn from our outcomes -- what worked and what didn’t

Be the Brand

Inspire Uniqueness, creativity, passion, optimism and fun.

We engage with customers, Clients, owners, government authorities and colleagues to promote and protect our brand.

Total Quality Management

The attributes of our customer service provision allow flexibility, versatility and Expediency which in return, produce high levels of value for money through: Customization, Growth of Service Value, and Minimization of our Principals operating costs by increasing economies of scale through:

High retention rates.

Integrated crew management services.

Low vessel repairs – maintenance expenses.

Providing tailor-made innovative services which are cost-effective, safe and reliable.

Meeting and exceeding customer requirements.

Expedient respond to any circumstantial changes.

Our customers find working with us easy and pleasurable.

We enjoy the challenge of changes.

Top management fully engaged in all partners related servicing.

Set the industry benchmark for quality and flexibility in service delivery.

Pro-actively seeking our partners view.

Top management fully engaged in all partners related servicing.

Overall

Providing customers with competent, safe, environmentally sound and cost effective services, which meet best industry standards.

Striving for continual improvement in all areas of services.

Delivery of customized exquisite value for money services which quickly enable us to become your value partner, not just another vendor.