Our Commitments
We offer our services with reliable and consistent knowledge.
Our commitment to serve our vendors, agents, owners, seafarers is based on a long-life experience and a successful cooperation with shipping companies all over the world.
JMC recognizes that customer satisfaction is essential to continued success in business. Our commitment therefore is to meet and satisfy our customers’ requirements and expectations.
Maintain financial stability and growth
Emphasize customer orientation
Strong partnership with international affiliates.
We commit to safe practices in all our operations and in everyday actions.
We adhere to all applicable laws, rules and regulations.
We actively support developments that improve the safety of shipping operations and that enhance the protection of the environment
We listening carefully, to deliver on our commitment to helping our Clients to achieve their greatest possibilities targets.
Focus on the Market
Focus on needs of our Clients, Crew, Employs and Associates
Get out into the market and listen, observe and learn
Possess a world view
Focus on execution in the marketplace every day
Be insatiably curious
Work Smart
Act with urgency
Remain responsive to change
Have the courage to change course when needed
Remain constructively discontent
Work efficiently
Safety is a mindset and an integral part of our decision making
Act Like Owners
Be accountable for our actions and inactions
Steward system assets and focus on building value
Reward our people for taking risks and finding better ways to solve problems
Learn from our outcomes -- what worked and what didn’t
Be the Brand
Inspire Uniqueness, creativity, passion, optimism and fun.
We engage with customers, Clients, owners, government authorities and colleagues to promote and protect our brand.
Total Quality Management
The attributes of our customer service provision allow flexibility, versatility and Expediency which in return, produce high levels of value for money through: Customization, Growth of Service Value, and Minimization of our Principals operating costs by increasing economies of scale through:
High retention rates.
Integrated crew management services.
Low vessel repairs – maintenance expenses.
Providing tailor-made innovative services which are cost-effective, safe and reliable.
Meeting and exceeding customer requirements.
Expedient respond to any circumstantial changes.
Our customers find working with us easy and pleasurable.
We enjoy the challenge of changes.
Top management fully engaged in all partners related servicing.
Set the industry benchmark for quality and flexibility in service delivery.
Pro-actively seeking our partners view.
Top management fully engaged in all partners related servicing.
Overall
Providing customers with competent, safe, environmentally sound and cost effective services, which meet best industry standards.
Striving for continual improvement in all areas of services.
Delivery of customized exquisite value for money services which quickly enable us to become your value partner, not just another vendor.